Policies

BE ON TIME

Arrive at least 5 minutes before class. At least 10 minutes if you are new to the studio. The door locks when class begins so please be punctual!

NO CELL PHONES IN CLASS

*exceptions are made on a case-by-case basis. 

LATE CANCEL/ABSENT FROM CLASS

Unlimited Monthly Pass Members: If you miss 3 classes in a row you will be charged a $14 No Show Fee, and you will be charged for every class missed thereafter. Those with Class Packages will have a class deducted from their account when late canceling/absent from class. It is your responsibility to call the studio before class to avoid any penalty.

BARRE SOCKS

Socks are mandatory in ALL barre classes. For the first 3 classes you attend at the studio we allow you to borrow socks, and after those 3 times you must bring your own. We sell a variety of styles and colors at the Birdhouse, our downtown location.

CANCELING AUTOPAY

When you wish to cancel your Monthly Unlimited Pass, you must send an email to tory@blackbirdithaca.com TWO weeks before the cancel date (this is also noted in your contract terms). An email confirmation will be sent to you. 

CLASS PACKAGES

Classes are non-transferable.  Newcomers packages can only be purchased during your first visit to the studio or before you attend a class. Class packages do not expire.