BE ON TIME
Arrive at least 5 minutes before class. At least 10 minutes if you are new to the studio. The door locks when class begins so please be punctual!
NO CELL PHONES IN CLASS
*exceptions are made on a case-by-case basis.
LATE CANCEL/ABSENT FROM CLASS
Unlimited Monthly Pass Members: If you miss 3 classes in a row you will be charged a $14 No Show Fee, and you will be charged for every class missed thereafter. Those with Class Packages will have a class deducted from their account when late canceling/absent from class. It is your responsibility to call the studio before class to avoid any penalty.
Socks are mandatory in ALL barre classes. For the first 3 classes you attend at the studio we allow you to borrow socks, and after those 3 times you must bring your own. We sell a variety of styles and colors at the Birdhouse, our downtown location.
When you wish to cancel your Monthly Unlimited Pass, you must send an email to email@example.com TWO weeks before the cancel date (this is also noted in your contract terms). An email confirmation will be sent to you.
Class packages expire within a year or purchase – in event of closure you will be given a 3 month alert to use the package. Class packages are non transferable and non refundable.